Privacy Policy

1. Data We Collect

We do not collect or store personal data like your name, email address, or IP address. However, certain information is collected automatically to improve the app's functionality and performance. This includes:

• Crash logs (via Apple's diagnostics tools)
• App usage data (via Apple and PostHog)
• Device information (such as device model, OS version, and language settings)

We also collect:

• Sleep preferences (bedtime, wake time, and wind-down settings)
• App blocking preferences (which apps you choose to lock)
• Age group, as required for app personalisation and experience

2. How We Use Your Data

We use this information to:

• Monitor app performance
• Diagnose bugs or crashes
• Understand general user behaviour (e.g., time spent in app, screen views)
• Improve subscription experiences

All analytics data is anonymised and is never used for advertising or sold to third parties.

3. Third-Party Services

We rely on the following third-party tools to operate the app:

• Apple App Store & Analytics – for purchases and usage insights
• RevenueCat – to manage subscriptions and in-app purchases
• PostHog (Cloud) – for product analytics and feature usage

These providers may collect anonymised data according to their own privacy practices. No personally identifiable information is intentionally transmitted.

4. AI-Generated Content

lumi uses artificial intelligence to generate personalised sleep tips and wind-down suggestions. These are created automatically based on your interaction with the app. No input is permanently stored or shared.

5. Your Privacy Controls

Since no user accounts are created, there is no user profile to delete. However, if you wish to request the deletion of analytics data associated with your device, contact us at:

contact@kueenztechnologies.com

We will process your request and delete any identifiable analytics data stored via PostHog.

6. Children's Privacy

This app is rated 4+ on the App Store. We do not knowingly collect personal information from children under the age of 13. If we become aware of unintentional data collection from a child, we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with a new "Effective Date" at the top of this page. Continued use of the app after changes go into effect constitutes your acceptance of the updated policy.

8. Contact

If you have any questions about this policy or your data, reach out to us at:

contact@kueenztechnologies.com